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Terms & Conditions for all General, Hospital, Jail, and Health Care Facilities Notary Services​

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Unfortunately, Office appointments are 95% "no shows," meaning customers either don't show up at all or don't cancel in a timely manner. Therefore, full payment is required for office or mobile notarizations and for any other services requested by customers, including but not limited to Translation and apostille facilitation, before services are rendered. Please read the following information:

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NOTARIZATION APPOINTMENTS ARE ONLY SCHEDULED AND CONFIRMED ONCE THE CUSTOMER ACKNOWLEDGES THE TERMS AND CONDITIONS AND SUBMITS THE FULL PAYMENT FOR REQUESTED SERVICES.

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All General, Hospital, Jail, and Health Care Facilities Notary Services are provided for an agreed-upon fee upon request via email, online, phone, or text. You, the customer requiring the notary services, have the freedom not to accept the agreed-upon notary fee, and you are not obligated to use our services.

 

These TERMS AND CONDITIONS apply to all General, Hospital, Jail, and Health Care Facilities Notary Services. By agreeing, you are aware of entering into the following agreement: 

 

  • Full payment is required for all services requested by the customer. 

  • Please note that My Home Notary Service booking form may occasionally experience issues that may result in incorrect fee amounts being displayed—either higher or lower. In such cases, fees will be adjusted accordingly, and My Home Notary Service will inform you of any changes.

  • If the booking form overcharges you for the requested services, you will be reimbursed for the difference. Conversely, if the booking form undercharges you, you agree to pay the difference to My Home Notary Service.

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  • For in-person services without an appointment, payments accepted for concluded services are:

    • Zelle, Venmo, Apple Pay, Check, or Cash. (If paying with cash, please bring the exact change.)

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  • Cancellation Fees for all General, Hospital, Jail, and Health Care Facilities Notary Services: 

    • There will be a non-refundable cancellation fee of 50% of the total amount of services requested for all General, Hospital, Jail, and Health Care Facilities Notary Services, including but not limited to notarization, printing, scanning, and translation facilitation services, and any other services requested, if:

      • The requested service appointment is not canceled in writing via email to Homenotaryservices@gmail.com or by text at 408-431-0142 at least 1 hour before the scheduled notary appointment.

      • Or an appointment is scheduled within an hour, and the customer cancels either:

        • after the notary has already left for the office for the appointment location.

        • After the notary arrives at the office for the scheduled appointment.

        • After the notary has waited for more than 15 minutes for the scheduled appointment

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  • Any last-minute changes to the agreed-upon notary appointment may result in additional fees. These additional fees will be disclosed before you meet with the Notary and before the notary services are rendered.

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  •  Notary services will not be rendered if pertinent information or legal requirements for notarization are missing, including, but not limited to, proper Identification, appointment location, secured deposits, missing documents, or the signer refusing to sign. However, travel fees may apply. 

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  • Travel Fees General, Hospital, Jail, and Health Care Facilities Notary Services:​

    • You understand that a travel fee will apply to all General, Hospital, Jail, and Health Care Facilities mobile notary appointments, including, upon the Notary's arrival at said signing location, unless:

      • The notary appointment is canceled in writing via email to Homenotaryservices@gmail.com or text at 408-431-0142  before the Notary is en route for said scheduled notary appointment, or

      • If any issues arise that are directly and specifically related to the Notary, such as scheduling errors, being unprepared, or delays on the Notary's part. â€‹

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    • You understand that full payment is required before notary services can be rendered at General, Hospital, Jail, and Health Care Facilities.

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    • If the Notary does not arrive within 1 hour of your scheduled appointment and services are still rendered, you may be eligible for a 50% discount at management's discretion. 

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    • ​All general, Hospital, Jail, and health care facilities' notary services must be scheduled with at least two hours' notice. 

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    • ​​You understand that an on-time appointment is allowed only 15 minutes past the appointment scheduled time before the appointment is considered canceled, including, but not limited to

    • ​signers who cannot sign within 15 minutes of the appointment start time

    • ​Having improper Identification

    • unsure whether or not to sign the documents

    • disputes or disagreements between parties

    • not having the document ready and in hand

    • Arriving late to the appointment. 

    • Or for any other reason. As a Mobile Notary, I maintain a strict schedule. 

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    • You understand that the Notary can wait only 15 minutes past the scheduled appointment time before the appointment is considered cancelled. In this event, if the appointment is canceled, the travel fee will be charged, even if the notarization does not occur.

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    • You understand that if the Notary agrees to wait until any issues are resolved, the Notary will charge $1 per minute after 15 minutes have passed.

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  • Disclosure for Notarizations at Hospital Facilities:

    • You agree to have all necessary documents requesting notarization

    • All signers must be alert and aware during the notarization appointment

    • You agree to schedule the anbudsmant's appointment if needed

    • You agree to compensate the notary for the time waiting if the signers are not ready to sign at the time of the appointment. Please see the waiting time rate below. â€‹

    • If your documents are set up to include witnesses, you are responsible for coordinating their arrival on time for the notarization.

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  • Disclosure for Notarizations at Jail Facilities:

    • If, for any reason, the Jail Facility denies the notary access to perform the notarization for the inmate housed at the specified location, including but not limited to lockdowns, meal times, court time, medical appointments, etc., the travel will still apply. ​

    • You understand that if the first notarization attempt is unsuccessful for any of the reasons mentioned above, a separate travel fee will be incurred every time the notary returns to obtain the notarization.

    • If your documents are set up to include witnesses, you are responsible for coordinating their arrival on time for the notarization.

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  • Disclosure for Notarizations at Health Care Facilities:

    • You understand that you are responsible for the schedule and for the ambudsman, if one is needed, for the notarization of your or a family member's documents prior to the appointment with the notary.​

      • Keep in mind that you may want to contact the health care facility staff to request a visit from the ambudsman​

    • If your documents are set up to include witnesses, you are responsible for coordinating their arrival on time for the notarization.​​​

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  • You are also aware that I am not an attorney; therefore, by law, I can not give you legal advice or instruct you on completing any of your legal documents. 

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Finally, the next step to take before you place your notary order is to read the "Notarization Requirements" below to ensure you have everything you need for a successful notarization:

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